Main Track and Add-Ons

Discussion in 'Support and Q&A' started by Sherlock Ohms, May 23, 2018.

  1. Sherlock Ohms

    Sherlock Ohms Active Member

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    So, I'm new, so forgive me if this is a dull question

    I'm on the rolling 3 month deal, and have already got a lovely looking and sounding copy of Clipse, that I can only play when the kids are asleep ...

    This month, the Essentials doesn't really appeal, so I've swapped my main track to Hip-hop as I like me some MF DOOM, but now I've gone and listened to the Darrell Banks album and it's superb.

    If I purchase it as an 'add-on', is this a one time only thing? does it repeat bill? or do I get charged $23 extra for one month (so essentially I'm buying another record this month)

    Ta!
     
  2. Jan

    Jan Well-Known Member

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    Hi Sherlock, it´s automatically set on repeat an will bill 23$ on the 1st of the month, but you can opt out before the next month and not receive next months classic pick. You can also swap the add-ons, which oftentimes gives you a good value, because you can receive an album (albeit one that has been in the store for longer) for the 23& you pay for the add-on.
     
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  3. goodoohuru

    goodoohuru Well-Known Member

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    OK...I'm going to post this question here and then somewhere else to better understand what the issue might be.

    I have emailed info@, but understandably I'm just one in 20,000 so I have no expectations that they'll get back quick even though they constantly surprise me. They're a great bunch.

    I have my Primary Membership set to Classics and just one Add-on which is Essentials.

    My Essentials track is currently being processed and on its way, it was a delayed start, but I believe this wasn't an isolated issue. What I'm querying is, looking at my account (see below), my Classics (primary membership) is just setting there and I can still swap it. Is this normal? What am I missing? As mentioned, I've emailed info@, I'm just looking at a quicker understanding this if possible.

    [​IMG]
     
  4. Melancholy_Melody

    Melancholy_Melody Well-Known Member

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    FWIW, I obsessively check my account page, and it often has incorrect/outdated info. I’ve had what you had, which is having the swap option available longer than usual. I’ve also seen incorrect dates, etc.

    Based on my experience, it has always eventually updated on its own and I have received the correct order.
     
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  5. Heath

    Heath Well-Known Member

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    Is your name really Legend?? Cause if so I love that.
     
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  6. goodoohuru

    goodoohuru Well-Known Member

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    Yeah, the bottom line is I guess, I do keep receiving my orders. Thanks :)
     
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  7. goodoohuru

    goodoohuru Well-Known Member

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    Nah, that was just some comic relief. My name is Adam goodoohuru
     
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  8. Heath

    Heath Well-Known Member

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    Whatever I'm still gonna name my kid that
     
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  9. lee newman

    lee newman Well-Known Member

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    How do you pronounce the strikethrough?
     
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