SHIPPING INFO - How it works, and what to do if things go wrong

Discussion in 'Support and Q&A' started by PaulyB, Oct 10, 2017.

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  1. Jeff Lerner

    Jeff Lerner Well-Known Member

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    Got my shipping notification email this morning. By far the earliest I've ever received one. Glad my box is on the way, but I am probably pulling the trigger on Phosphorescent today and was hoping it might make it into this month's box. Wonder what would've happened if I Tina'd it on Weds.
     
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  2. Smansmith

    Smansmith Well-Known Member

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    I did purchase on Wednesday and it says that it ships with next months box regardless. You are not missing out!
     
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  3. kickerofelves

    kickerofelves Well-Known Member

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    Anybody else who ordered 'Convulse : World Without God' never receive it? It says shipping early November now but that month has been pushed back a few times ... since you know, June.
     
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  4. hokeydokey

    hokeydokey Well-Known Member

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    My package came. Took 10 days to Sweden from US. Then about 20 days for customs/VAT handling due to no value stated on package and slow postal service!

    Also not so nice that all corners where damaged... Possible to claim?

    Arctic, Darrell & Snoop (print is also in Pic)

    A30DAA54-FFC0-4821-A6B2-40C0B3991277.jpeg
     
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  5. Mather

    Mather Well-Known Member

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    Yep, send an email to info@vinylmeplease.com, they'll sort you out.
     
  6. Enoch

    Enoch Well-Known Member

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    along with emailing in for replacements, I would fill out this form https://goo.gl/forms/n4pj1WS6jUKFKYR92 to give feedback as well concerning the customs/VAT issue (should also mention it in the email)
     
  7. hokeydokey

    hokeydokey Well-Known Member

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    Thanks
     
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  8. manonkouch

    manonkouch Well-Known Member

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    Why the hell would this go from Nashville to Evansville when I live 25 miles from Nashville

    upload_2018-10-9_10-44-56.png
     
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  9. Enoch

    Enoch Well-Known Member

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    probably the predetermined route for a FedEx SmartPost delivery (many of the things SmartPost does don't seem smart, the only smart part is the cost)
     
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  10. Melancholy_Melody

    Melancholy_Melody Well-Known Member

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    So, I've recently heard that due to the latest NAFTA (now USMCA), all packages to Canada will be charged duty. Can anyone confirm? My Sept package got hit, but I have yet to receive October's.

    If that's the case, it will significantly affect how much I buy from the US.:confused:
     
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  11. Mather

    Mather Well-Known Member

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    According to what I'm reading the limit has actually been raised from $20 to $150 for online purchases. So if anything it should happen less now.

    Although now I'm reading that only applies to items shipped by courier, not Canada Post. But I don't think anything has changed, we have always been SUPPOSED to pay duty over $20, they just didn't check that often. Now they are. I'm sure it will die down again.

    Here's a good article on it:

    https://www.thestar.com/news/canada...ca-wont-apply-to-canada-post-ottawa-says.html
     
    Last edited: Oct 10, 2018
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  12. Enoch

    Enoch Well-Known Member

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    Doesn't look like my box will be delivered on the estimated day which is Friday but it hasn't made it to Colorado yet (still in Tennesse). I was surprised it didn't move on Monday as I thought FedEx was open
     
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  13. bfly

    bfly Well-Known Member

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    FedEx pickup was not running on Monday in TX.

    and to add to the info- my shipment made it to my state but is not expected to be delivered til Saturday (which is still by far the earliest I have received mine/known about it)
     
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  14. lee newman

    lee newman Well-Known Member

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    Stupid dumb holidays, that’s why my records didn’t get here yesterday...
     
  15. mgp

    mgp Well-Known Member

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    My box still hasn't shipped... This is the latest that I can remember (I do have selective memory).
     
  16. Skalap

    Skalap Well-Known Member

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    Surprisingly my box came directly to France without the stop in Germany it normally does. It means that I should receive my box maybe tomorrow. I usually receive my shipping notice around the 14 of each month. Good good!

    upload_2018-10-11_17-49-58.png
     
  17. ChristoBee

    ChristoBee Well-Known Member

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    Mine is currently in Germany. How many records do you have this month ? I have 5 if no mistake is made.
     
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  18. wynn72

    wynn72 Active Member

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    May be on the way, I didnt received a notification this month (first time ever) and it showed up on USPS Informed Delivery today to arrive tomorrow.
     
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  19. Skalap

    Skalap Well-Known Member

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    I have four. One record may make a difference and the parcel is processed differently? FIY parcel weights 1,66kg. Is your 2kg or more?
     
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  20. ChristoBee

    ChristoBee Well-Known Member

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    I think it was our friends from Ireland like @JoeMac7 who wrote that it made a difference under 4 or 3 records.
     
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