SHIPPING INFO - How it works, and what to do if things go wrong

Discussion in 'Support and Q&A' started by PaulyB, Oct 10, 2017.

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  1. Enoch

    Enoch Well-Known Member

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    He commented on my post that his box just showed up yesterday, no notification
     
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  2. dannyreevesjr

    dannyreevesjr New Member

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    Good afternoon guys and gals! Quick question. Could you check and see why I'm not getting shipment notifications? I haven't received one in 2 months, maybe 3 including this month.
    TIA!!
     
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  3. Mr Moore

    Mr Moore Well-Known Member

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    This has happened to a few others too with no clear reasoning. Just worth double checking junk though, Google Mail especially seems to direct a lot of VMP mail to junk allegedly.
     
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  4. Enoch

    Enoch Well-Known Member

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    you posted this in the right place but unfortunately there isn't answer
     
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  5. Darren

    Darren Active Member

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    I had similar issue. Was getting notifications, then stopped last two months. After three searches I found them in my junk folder. I use outlook and have no idea why it had now decided to junk stuff from VMP, but I've given it a right telling off and hopefully normal service will now resume.
     
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  6. dannyreevesjr

    dannyreevesjr New Member

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    Thanks! Its not a big deal, my orders always show up. I was just wondering if it was just me or were others affected as well. I'm sure it will get sorted out soon enough!
     
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  7. Darren

    Darren Active Member

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    Yep its no biggy. Mine always arrive in good time, even across the pond here.
     
  8. YimYames

    YimYames Well-Known Member

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    No shipping notice or package for me.
     
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  9. Enoch

    Enoch Well-Known Member

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  10. fritzg

    fritzg Well-Known Member

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    SmartPost strikes again. Package delayed while it spends five days and four nights in the state before it is out for delivery.
     
    Last edited: Aug 13, 2018
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  11. Melancholy_Melody

    Melancholy_Melody Well-Known Member

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    Just venting because my VMP box apparently came to my city and then went back to the distribution centre in another city 5 hours away instead of being delivered to me.
     
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  12. Mather

    Mather Well-Known Member

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    Mine appears to still be in the states. Which is VERY late.
     
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  13. YimYames

    YimYames Well-Known Member

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    Just sent an email since there is no assistance here any longer. Now I’ll wait 2 days for a response.
     
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  14. Mather

    Mather Well-Known Member

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    FWIW Josh emailed me back today and told me the forwarding service was having issues and gave me my tracking number. So in all likelihood your package is on the way. Unfortunately the tracking number doesn't include the inventory of what's being sent so I can't be sure WHAT'S actually in the box, just that it's coming.
     
  15. Melancholy_Melody

    Melancholy_Melody Well-Known Member

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    31A78FD9-68DA-48E1-9147-05AB84583FEB.gif
     
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  16. YimYames

    YimYames Well-Known Member

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    I’ll be happy with just tracking, I work really close to home and always get them as soon as they are delivered, or have pops intercept and bring them to my work on his way out to his route. Hopefully it’s incoming.
     
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  17. fritzg

    fritzg Well-Known Member

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    SmartPost.
     
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  18. serotonein

    serotonein Well-Known Member

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    Just to add to the "fun" stories - mine was scanned in on Saturday at 1:44a at the hub in Concord... and nothing since. Is it still there, or traveling but didn't get scanned when it left and hasn't been scanned since? Schrödinger's SmartPost
     
  19. Enoch

    Enoch Well-Known Member

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    I emailed into info@ to see if mine has even shipped, saw someone posted in the Store thread that Sinatra is being sent out later which makes me wonder if they decided for me to hold and send everything together
     
  20. JonnyH

    JonnyH Well-Known Member

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    That would be an odd choice since it seems others got sent without Frankie. But hey, stranger things have happened.
     

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