Uk Members

Discussion in 'Europe' started by tramplovell, May 11, 2015.

  1. Juiceless

    Juiceless Well-Known Member

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    I've paid customs in canada a few times. Take a picture of the receipt and send it to info@. They'll reimburse you.
     
  2. Stringthing75

    Stringthing75 New Member

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    They refunded my customs. All handled very well and no issues there. But now my order has actually arrived it is 19 records short.
    I assume it would have been one package of 20x records so I have to imagine they packed it short of 19 records.
    Anyway I have mailed them so will see what they say. Find it pretty bizarre but there you go.
     
  3. Stringthing75

    Stringthing75 New Member

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    As I said in original post I have paid my customs. The issue is I am missing 19 records.
     
  4. Juiceless

    Juiceless Well-Known Member

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    K
     
  5. DMacanT

    DMacanT Well-Known Member

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    What was the record you got? It may have shipped separately?
     
  6. Stringthing75

    Stringthing75 New Member

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    It was a one off separate order of 20x records. Not a record of the month or anything like that. A totally standalone order. Will wait and see what they reply.
     
  7. Skacel

    Skacel Well-Known Member

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    Aww that sucks but I’m sure they will sort you out :(

    And I thought it was bad getting some banged up records.

    I’ve hit that sale pretty hard this month so September shipment will be interesting...
     
  8. DMacanT

    DMacanT Well-Known Member

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    Yeah, I was just wondering what the record you got was - Sinatra?
     
  9. catasaurus

    catasaurus Member

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    Jan 22, 2018
    Location:
    Wales
    Sadly I’ve cancelled my subscription as of September. So many warped records.
    To be fair, the customer service is outstanding and so can’t complain about that.
    My shipment still hasn’t left the US though... mines 14 strong this month. But why would it be so delayed? Any ideas?
     
  10. DMacanT

    DMacanT Well-Known Member

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    This is always the way _ it always depends on were you end up on the shipping lists (there are more than one and the garage sale causing extra delays due to the higher than normal volume of orders). Also a lot of peeps in the US still haven’t gotten theirs. Sometimes I find tracking doesn’t always update
     
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  11. catasaurus

    catasaurus Member

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    Makes sense...and with so many customers there will always be some being sent theirs later than others.
    Looking forward to my delivery...fingers crossed it arrives in a few weeks :)
     
  12. Stringthing75

    Stringthing75 New Member

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    Arctic Monkeys.
     
  13. Thackeraye

    Thackeraye Well-Known Member

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    Shipment notice!
     
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  14. Mr Moore

    Mr Moore Well-Known Member

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    Swaps still open for me. Feels late for everyone this month.
     
  15. Skacel

    Skacel Well-Known Member

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    Still open for me too :whistle:
     
  16. Skacel

    Skacel Well-Known Member

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    Shipping notification! (y)
     
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  17. Thackeraye

    Thackeraye Well-Known Member

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    Hate to say it, but mine got here yesterday!
     
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