VMP Curated / DHL Customs Charges?

Discussion in 'Canada' started by TCell, Jan 28, 2019.

  1. TCell

    TCell Well-Known Member

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    Hey Canadians!

    How many of you have been hit with DHL Customs charges on recent purchases from the Curated VMP Store? I got a single album (Replacements - Let it Be = $15) in December with no customs charge. I know in theory it's $20, but I'm curious what the threshold is.

    Thanks!
     
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  2. radiojazzz

    radiojazzz Well-Known Member

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    I got a $35 record (UNKLE) and avoided any charges but people are saying that it’s basically a crapshoot
     
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  3. radiojazzz

    radiojazzz Well-Known Member

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    I’m also very curious - and slightly mad - about this. not VMP but it’s a single record delivered by DHL. can anyone tell me what exactly they’re charging $10 for?
     

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    Last edited: Jan 30, 2019
  4. TCell

    TCell Well-Known Member

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    That shit drives me bonkers, when the fee is costs more than the tax they are collecting.
     
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  5. BjorgenFjorgen

    BjorgenFjorgen Well-Known Member

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    That's such horseshit.
     
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  6. Hollywood

    Hollywood Well-Known Member

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    My latest DHL Express charges are set at $19.50 which includes an $11.00 processing fee (brokerage fee) and this is for two records (The Cure - Disintegration and FJM - I Love You, Honeybear) which I purchased for $51.76 CAD. I will pay the fees in advance online to expedite the delivery service but now that I know you can avoid paying those extra charges by self-clearing the package and paying duties and/or taxes directly to CBSA, I will be seriously looking into this option next time.

    UPDATE: I've incurred the same sticky pudding charge for 'Wolfgang Amadeus Phoenix ($24 CAD)! Guess what? I'm refusing delivery.
     
    Last edited: Feb 4, 2019
  7. KingBee

    KingBee New Member

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    Anyone have any luck with pre-clearing on your own? How/where is the best place to start?
    Thanks
    Jason
     
  8. TCell

    TCell Well-Known Member

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    So, I ordered Bill Withers - Still Bill from the Vinyltine's Sale on January 29th.
    Shipped out via DHL Express from Kentucky on January 29th.
    I received a door notice on Feb 12th and picked it up today (13th).

    Record was $26USD (~$34 CAD). No Duty, so it seems one record is the threshold.

    Box was beat to sticky pudding, but the record appears fine.

    Unless it's something I can't find elsewhere online, or it's way cheaper, I think I'll be abstaining from the Curated VMP store going forward. Which is too bad, I spent a significant amount with VMP, but I don't like the idea of playing Duty roulette and the local DHL outlet is super inconvenient and parcels seem in limbo for a week once they get to Whitehorse.
     
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  9. radiojazzz

    radiojazzz Well-Known Member

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    couldn't resist that Call Me by Your Name OST for $21 and once again avoided any charges so it does look like we might be fine ordering one record at a time. once again, the delivery was super fast: got my notice at 8am, got my record around 3pm
     
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  10. BattleFlag

    BattleFlag Well-Known Member

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    I know I mentioned this somewhere before, but I did get Kero Kero Bonito's "Bonito Generation" from the new warehouse. Super fast shipping, no duty.

    I only have one other curated order with VMP right now: Mondo's Big Lebowski. Still hasn't shipped yet, after ordering it a month ago. (Seems lots of others are still waiting too) Will keep posted, but hopefully the "one at a time" order won't get dinged.
     
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  11. Hollywood

    Hollywood Well-Known Member

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    I'm happy to report I did not incur any charges on my Ghost - Prequelle album which I purchased on Wednesday for $40. So I concur with @radiojazzz and @BattleFlag, fast delivery and as long as your shipment only includes one item, you should be good to clear Customs.
     
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  12. zeglenster

    zeglenster Member

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    The only one that came through the curated store was Donald Byrd - Fuego, and thankfully I did not have to pay any duties. Since the switch, I am only looking at VMP for exclusives now and will kick around my local record stores for the rest.
     
  13. jamieanderson1968

    jamieanderson1968 Well-Known Member

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    It definitely seems that ordering a single record keeps you safe. I grabbed the Mazzy Star out of of the Sale section and no problems. But as others have noted, unless it is cheap or hard to come by, I will stick with exclusives only I think for now on.
     
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  14. database1987

    database1987 Member

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    I just joined VMP and have two coming my way (hopefully!) soon. Nervous to see what happens. I grabbed a copy of Sarah Vaughan with Clifford Brown last week and it shipped super fast with no extra duties.
     
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  15. OhCalebBeck

    OhCalebBeck Well-Known Member

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    Hopefully it works out for you, if they shipped separately you should be okay
     
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